1. Where's my order?
2. How are items sent to me?
3. The piece I want to purchase is a gift, can I include a gift card?
4. The piece I want to purchase is a gift, can I have it mailed to a different address as my billing address?
5. What's the shipping length on an order?

ANSWERS

1. Where's my order?

If it's been over 5 days since you placed your order you may call us at 404-577-8673 or email us at info@javavino.com to check on the status of your order. We ship out FedEx ground delivery and your order can be tracked online through FedEx. Of course you can contact us anytime you have questions or concerns. We're a small business and you get to talk to us, the owners directly when dealing with your order. We wnat to keep you happy!
2. How are items sent to me?

We ship our orders through FedEx via ground delivery. Ground delivery is the most cost-effective option, and provides guaranteed door-to-door delivery of our routine shipments in 1 to 7 business days, depending on distance traveled. We feel this is the best option to help save you, our customer, in shipping costs and still receive your product in a timely matter.

Some local Atlanta zip codes qualify for free delivery. To see if you qualify for free delivery, check your zip code here.

3. The piece I want to purchase is a gift, can I include a gift card?

Yes, once purchasing any item, you will have the opportunity to include a small note with your gift. The piece you purchase as a gift will be mailed to the shipping address along with your gift card.
4. The piece I want to purchase is a gift, can I have it mailed to a different address as my billing address?

Yes, once purchasing any item, you will have the opportunity to enter in a different shipping address from you billing address. It's very simple, you can also include a gift card as well that we will be submitted with the purchased piece. On specifying that this is a gift, the invoice will not be sent to the mailing address.
5. What's the shipping length on an order?

We ship out as we roast. We roast nearly every day to offer you fresh coffee. You should expect your coffee within a week of ordering. We ship FedEx ground, so you can check the status of your order online once shipped.

If we didn't cover your question, please contact us at or call us at the shop at 404.577.8673.