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Shipping Policy
SHIPPING
JavaVino cannot be responsible for shipping delays due to weather or flight schedules. We cannot reship, or refund the cost of perishable items which may be affected by extended shipping delays.
Delivery is not available for Sat, Sun or on the day after a holiday.
All pricing and shipping charges are subject to change at any time.
Shipping and handling fees are non-refundable except in the case of broken or defective merchandise.
If you have any questions or concerns about shipping costs or procedures, please do not hesitate to e-mail us at or call us at 404.577.8673 .
INCORRECT INFORMATION
Please check all delivery addresses carefully as we guarantee delivery only to the addresses we are provided. Address corrections on returned items are subject to a $5.00 fee in addition to the added shipping costs for reshipment.
DELIVERY OPTIONS
Standard delivery is by DHL Ground Delivery Service. We make every effort to dispatch orders on time and you should receive an e-mail confirmation with the tracking information of your order. Your most cost-effective option, Ground Delivery Service by DHL (GDS), provides guaranteed door-to-door delivery of your routine shipments in 1 to 7 business days, depending on distance traveled. With DHL, your GDS shipment is picked up and delivered by the same drivers, and tracked by the same state-of-the-art system, as your air express shipments. If you are not happy entrusting GDS to meet your time constraints, we can offer a guaranteed next day delivery service at extra cost. Unless a specific delivery date is requested, your order will ship within 1 to 5 business days.
| SHIPPING TABLE |
| ORDER AMOUNT |
SHIPPING AMOUNT |
| less than $13.99 |
$3.99 |
| $13.99 - $49.99 |
$5.99 |
| $50.00 - $99.99 |
$7.99 |
| $100.00 - $199.99 |
$11.99 |
| greater than $200.00 |
$15.99 |
HOLIDAY DELIVERY SCHEDULE
There are fewer shipping days between Thanksgiving and Christmas. This impacts the timely delivery. It is best to ship items early so you or your gift recipient can use them at holiday time. Order early!
SALES TAX
Sales tax of 7% will be applied to appropriate items shipped to Georgia destinations.
COMPLAINTS
If you have a complaint please contact us as soon as possible with the details, we endeavor to respond to all complaints by the next working day and undertake to keep you fully informed of progress if your complaint cannot be resolved immediately.
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